Privacy Policy

Last updated: April 10, 2026

1. Introduction

LeadSelect, operated by Clicks Bazaar Technologies Pvt Ltd, is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data. This Privacy Policy explains our practices regarding data collection, usage, and your rights under applicable Indian data protection laws.

2. Information We Collect

We collect information in various ways:

  • Account Information: Name, email, phone, company name, address when you sign up
  • Lead Data: Information about leads you import or create (names, contact details, property interests)
  • Usage Data: How you interact with our service (pages visited, features used, time spent)
  • Communication Data: Email and support tickets you send us
  • Device Data: IP address, browser type, device information

3. How We Use Your Data

We use collected data to:

  • Provide and improve our CRM service
  • Process transactions and send billing information
  • Send service updates and support messages
  • Detect and prevent fraud and security issues
  • Comply with legal obligations
  • Analyze usage patterns and improve features
  • Send promotional emails (with your consent)

4. Data Storage and Security

Your data is stored on secure servers with encryption. We implement industry-standard security measures including SSL/TLS encryption, regular security audits, and access controls. We are SOC 2 Type II certified, confirming our security and operational practices.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who help us operate our service (payment processors, hosting providers)
  • Law enforcement if required by legal process
  • Team members you authorize within your account

6. Your Rights

Under Indian data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing
  • Data portability

To exercise these rights, contact us at privacy@lead.select.

7. Cookies

We use cookies to improve your experience. You can control cookies through your browser settings. See our Cookies Policy for details.

8. Third-Party Services

Our service integrates with third-party platforms (Facebook, Google, 99 Acres, etc.). We are not responsible for their privacy practices. Review their privacy policies before sharing data.

9. Data Retention

We retain your data as long as your account is active and for a reasonable period afterward for legal compliance and fraud prevention. You can request data deletion anytime.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data promptly.

11. Policy Changes

We may update this policy occasionally. We will notify you of significant changes via email. Continued use of our service constitutes acceptance of updates.

12. Contact Us

For privacy concerns or to exercise your rights:

Email: privacy@lead.select
Phone: +91-9999117779
Address: Sector 44, Gurugram, Haryana 122003, India
Company: Clicks Bazaar Technologies Pvt Ltd

13. Data Protection Officer

For data protection inquiries, contact our Data Protection Officer at dpo@lead.select.